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FAQ

What is Fencenite?

Fencenite is a club management platform which combines all aspects of running your club into a single website system. With your Fencenite website you can manage your coaches, players, parents, sponsors, club news, calendar, events, billing and much, much more.

What makes Fencenite special?

We are not just another website service. Fencenite was developed from the ground up based on the responses of real-world coaches and players. Our software has been designed for one purpose, and one purpose only: to grow your club. Period.

Who are the people behind Fencenite?

Please learn more about the Fencenite team by reading our company biography.

Does my Fencenite service require a contract?

No! You can cancel your Fencenite service at any time. There is no penalty or cancellation fee.

Does my Fencenite service require a set up fee?

No! Fencenite billing plans do not include any set up fees of any kind.

How does my Fencenite online billing work?

Your Fencenite website automatically integrates with PayPal, allowing you to charge your players, parents and sponsors one-time fees or set up recurring payment programs. PayPal handles all billing information, security, liability and currency exchange issues for you.

Does Fencenite impose transaction fees on my online billing?

No! The only transaction fees you pay are those imposed by PayPal; Fencenite does not impose any additional transaction fees.

Can I get my Fencenite website listed in search engines like Google, Yahoo! and Bing?

Yes! The Fencenite system was designed with built-in SEO optimization. Every single time you publish a bit of club news, a new event, or other public information, this data is automatically shared, complete with all relevant meta-data. The result? Your Fencenite website remains highly visible to search engines, RSS aggregators, and other automated services searching the web. The more you use your Fencenite website, the better your rank will become.

Will you help me run my Fencenite website?

Yes! The Fencenite staff is ready to provide help desk support to you 24 hours a day, 7 days a week. We will be happy to offer a guided tour of the system, answer any questions you may have, and help you set up your website however you want it.

Can my Fencenite website support custom domains?
(e.g. http://myclub.com)

Yes! Your Fencenite allows you to use as many custom domains as you want, and several of our billing plans offer custom domain names 100% free.

Can my Fencenite website support custom email?
(e.g. coach@myclub.com)

Yes! Your Fencenite website allows you to create POP3/IMAP and email forwarders, based on your custom domain names, according to the billing plan you have selected.

Can I cancel my Fencenite service without penalty?

Yes! You can cancel your Fencenite service at any time. There is no penalty or cancellation fee.

Can I switch my Fencenite billing plan?

Yes! You can change or upgrade your Fencenite service at any time, according to the changing needs of your club. There is no penalty or other fee.

Can I try Fencenite before I buy?

Yes! Fencenite offers a completely free, fully-functional 14-day trial. We don't even require a credit card- click here to start your free trial. Give us a chance and you will agree: Fencenite is the right service for your club. What are you waiting for? You have nothing to lose!
© Copyright 2017 Fencenite, all rights reserved
Question? Call us today!
(855) 76COACH
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